What is the Neighborhood Conditions Officer Program?

  • By Spokane C.O.P.S.
  • 16 Sep, 2015

Neighborhood Conditions Officer Program (NCO)

Working with neighborhood volunteers, residents, school officials, and merchants to address the problems that concern them in their respective neighborhood.

The NCO program was initially launched in disadvantaged neighborhoods and has expanded to maintain a presence citywide.The goals for the NCO program is to work with neighborhood volunteers, residents, school officials, and merchants to address the problems that concern them in their respective neighborhood.   Evaluations of the NCO program by Dr. Quint Thurman of Washington State University in 1992  and again in 1993 suggest the NCOs have made important strides in stabilizing crime in economically disadvantaged neighborhoods. In addition, the data he collected shows high levels of satisfaction among school personnel, citizens, and parents with the NCO job performance. As a result, the NCO program has been extended to other geographic areas of Spokane. NCOs help residents identify and solve problems that affect the viability of their neighborhoods.  NCOs are based in each C.O.P.S. Substation and use that base to expand out into the community to help citizens solve their own problems.  NCOs interact regularly with C.O.P.S. Substations in their area of responsibility, providing direction and presence when necessary.  NCOs provide a positive police presence. NCOs provide a unique problem-solving focus to long standing concerns and treat the underlying problem rather than the symptoms.  As a result, NCOs are involved with all facets of their neighborhoods; whether schools, businesses, churches,  neighborhood groups, or city and state agencies.  NCOs either directly or indirectly respond to each complaint form written in the Substations.  NCOs do not get involved in C.O.P.S. volunteer disputes, unless there is suspected illegal activity or is requested by the Spokane C.O.P.S. Board.  However, the NCOs should assist in facilitating In-Service Volunteer meetings to keep volunteers up-to-date on changes within the Spokane Police Department or to address specific concerns of the community.

Your Neighborhood Conditions Officers are listed below showing the  C.O.P.S. Substation  that is their base of operations.  You can contact your NCO by going by the Substation or calling to making a request for an appointment.

  • NCO Officer Doug Strosahl, C.O.P.S. Northwest and C.O.P.S. North Hill
  • NCO Officer Traci Ponto, C.O.P.S. West and C.O.P.S. North Central
  • NCO Officer Keith Cler, C.O.P.S. Neva-Wood
  • NCO Officer Dion Mason, C.O.P.S. East Central
  • NCO Officer Tim Ottmar, C.O.P.S. Southeast, Greater Spokane C.O.P.S.
  • NCO Officer Shaney Redmon, C.O.P.S. Northeast and C.O.P.S. Logan

Spokane C.O.P.S.

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For more crime prevention information, check out our Facebook , Twitter , Linkedin , and Pinterest .
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